We are here to listen and support

Outreach Services

At WCSS, our team of Outreach Workers provide no-cost, confidential support for those experiencing challenges with mental health, financial insecurity, advocacy, physical health and injury, housing, food insecurity, substance use, employment, family/friend relationships, parenting support or violence/conflict in relationships.

Typically, our team is mobile, and can reach clients wherever they are. For the time being, most of our services are offered virtually but let us know what you need. During the COVID-19 crisis, we are all in this together and our Outreach team wants to help. It’s ok to not to be ok. We are here to listen and offer support.

If you feel you are in crisis, please contact the BC Crisis Line at 1-866-661-3311 (toll-free).

Meet the Outreach team

Dan Knox

Outreach Worker


Dan has been working as an outreach worker for WCSS since December 2018. He is passionate about supporting vulnerable community members including Whistler’s unhoused population, those struggling with mental health challenges and addiction. Dan has coordinated the Community Volunteer Income Tax Program for WCSS for the past 2 years and can provide assistance with filing taxes, as well as applying for government assistance programs. He has an Education degree as well as mental health training including Safe Talk, ASIST (suicide prevention training), Mental Health First Aid.

Lisa Coulter

Outreach Worker


Lisa has been with WCSS since May 2018 and prior to that worked as an Outreach Worker for Whistler Blackcomb. She also works as a youth Bike Coach and Ski Instructor. She is originally from Ontario and has a background in psychology. She is passionate about working alongside folks of all backgrounds in supporting them to make positive changes in their lives and navigating the resources available to them. Lisa helps to coordinate Alphabet Soup, a local LGBTQ2S+ group, the Concussion Support Group, Connect Whistler and the newly created Quaranteens program. She is trained in Safe Talk, ASIST (suicide prevention training) and Mental Health First Aid.

Sharada Clayton

Outreach Worker


Sharada Clayton is a Child and Youth Worker who moved to Whistler in 2003.  With a passion for working with children and their families, Sharada has experience in many settings, like preschools, elementary and high schools, and group homes for teens.  Sharada is excited to share her experience with the Whistler community and is involved in facilitating Birth, Baby and Beyond and Parenting Support Groups.  Believing in an inclusive and healthy community, she coordinates Activate & Connect, a weekly senior’s drop-in group.  She is certified in Safe Talk, ASIST (suicide prevention training), Mental Health first aid, Standard First Aid, Postpartum Group Facilitator Training and Critical Incident and Stress Debriefing.

Carla Royal

Outreach Worker


Carla’s mission as an Outreach Worker is to support, listen and to work with you to find the resources that you need to move forward. She is trained as a doula, childbirth educator, Safe Talk, ASIST (suicide prevention training), Mental Health first aid, Standard First Aid, Postpartum Group Facilitator Training, Registered Yoga Teacher 200hr (RYT). She leads the Birth, Baby and Beyond, Postpartum Group and Prenatal Support Group with a strong focus on maternal wellness.  As a mother of two and a Whistler local since 2003, she is passionate about our community and loves helping build the strength of its members.

Kerry WCSS

Kerry Hannah



Kerry Hannah has a background in Social Work and has lived in Whistler since 2003.  Kerry loves working at WCSS because she is able to support our Outreach team to provide inclusive and adaptive support to the community.  Before WCSS, she worked for 12 years as a Family and Youth Outreach Counsellor.  Kerry is trained in Attachment Parenting, Strengthening Families Program, Caring Dads, Parenting Wisely, Postpartum Group Facilitation Training, Safe Talk, ASIST (suicide prevention training), Mental Health First Aid, Verbal De-escalation & Critical Incident Stress Debriefing.  Kerry is also one of our Parenting Group facilitators.

Connect with Kerry specifically around programming questions, suggestions and management related to Outreach Services. For an Outreach appointment please book with one of our four Outreach Workers

Outreach Program Partners