We are here to listen and support

Outreach Services

At WCSS, our team of Outreach Workers provide no-cost, confidential support for those experiencing challenges with mental health, financial insecurity, advocacy, physical health and injury, housing, food insecurity, substance use, employment, family/friend relationships, parenting support or violence/conflict in relationships.

Typically, our team is mobile, and can reach clients wherever they are. Our services are offered in person and virtually but let us know what you need. We are all in this together and our Outreach team wants to help. It’s ok to not to be ok. We are here to listen and offer support.

If you feel you are in crisis, please contact the BC Crisis Line at 1-866-661-3311 (toll-free).

Meet the Outreach team

Erin Harrison-Bray

OUTREACH worker/ Healthy Choices Coordinator


Erin Harrison-Bray began volunteering with the WCSS in the summer of 2019 which ignited an aspiration to shift into social services full time. Erin is originally from South Australia and made the permanent move to Whistler 8 years ago. She loves to travel and to meet people from all corners and all walks of life. Erin is co-facilitating The Peer Educator and Healthy Choices Programs to assist in providing helpful resources to the community and to offer support to Whistler and surrounding areas youth.  She is committed to eliminating stigmas around mental health and to have a positive and welcoming impact on the community. Her mental health trainings include, Mental Health First Aid, Safe Talk, Asist (suicide prevention training) Approachable adult training, Trauma informed Practice Through a Cultural Lens.

Jonathan Eastwell

OUTREACH worker/ Healthy Choices Coordinator


Jono’s ethos is to treat others as you wish to be treated yourself. He is a friendly and outgoing team member who offers non-judgemental and open minded support. He moved to Whistler in 2009 and is passionate about the Whistler community and the diverse people that make it special. His background in psychology and outdoor education with social and emotional goals has given him a solid understanding in the importance of mental health. Throughout his career he has implemented a number of community service projects which have shown the unique and continually changing needs every community faces. Jono offers a range of support through reflective and active listening in hopes to facilitate self-healing and growth or to simply to connect the person to the support or resources they may need.

Carla Royal

Outreach Worker


Carla’s mission as an Outreach Worker is to support, listen and to work with you to find the resources that you need to move forward. She is trained as a doula, childbirth educator, Safe Talk, ASIST (suicide prevention training), Mental Health first aid, Standard First Aid, Postpartum Group Facilitator Training, Registered Yoga Teacher 200hr (RYT). She leads the Birth, Baby and Beyond, Postpartum Group and Prenatal Support Group with a strong focus on maternal wellness.  As a mother of two and a Whistler local since 2003, she is passionate about our community and loves helping build the strength of its members.

Dan Knox

Outreach Worker


Dan has been working as an outreach worker for WCSS since December 2018. He is passionate about supporting vulnerable community members including Whistler’s unhoused population, those struggling with mental health challenges and addiction. Dan has coordinated the Community Volunteer Income Tax Program for WCSS for the past 2 years and can provide assistance with filing taxes, as well as applying for government assistance programs. He has an Education degree as well as mental health training including Safe Talk, ASIST (suicide prevention training), Mental Health First Aid.

Sharada Clayton

Outreach Supervisor


Sharada Clayton is a Child and Youth Worker who moved to Whistler in 2003.  With a passion for working with children and their families, Sharada has experience in many settings, like preschools, elementary and high schools, and group homes for teens.  Sharada is excited to share her experience with the Whistler community and is involved in facilitating Birth, Baby and Beyond and Parenting Support Groups.  Believing in an inclusive and healthy community, she coordinates Activate & Connect, a weekly senior’s drop-in group.  She is certified in Safe Talk, ASIST (suicide prevention training), Mental Health first aid, Standard First Aid, Postpartum Group Facilitator Training and Critical Incident and Stress Debriefing.

Lisa Coulter

Program Manager


Lisa has been with WCSS since May 2018 and prior to that worked as an Outreach Worker for Whistler Blackcomb. She also works as a youth Bike Coach and Ski Instructor. She is originally from Ontario and has a background in psychology. She is passionate about working alongside folks of all backgrounds in supporting them to make positive changes in their lives and navigating the resources available to them. Lisa helps to coordinate Alphabet Soup, a local LGBTQ2S+ group, the Concussion Support Group, Connect Whistler and the newly created Quaranteens program. She is trained in Safe Talk, ASIST (suicide prevention training) and Mental Health First Aid.

Outreach Program Partners